Connect a Domain to Your Email in OX

 

If your account is one of the migrated accounts in OX, read the following instructions to make sure your domain is connected to the OX email platform correctly.

Before you start, check the current name servers of your domain, then check the table below for the appropriate steps.

 

NOTE: You can do a WHOis search to know your domain's name servers.

 

My Domain Is Connected To	Where to Update the DNS
ns1.crazydomains.com ns2.crazydomains.com	Update the DNS in Account Manager
ns1.syrahost.com (Linux hosting) ns2.syrahost.com (Linux hosting)	Update the DNS in cPanel or Linux Hosting Manager
ns1.syrahost.com (Windows hosting) ns2.syrahost.com (Windows hosting)	Update the DNS in Plesk or Windows Hosting Manager
External Name Servers (not ours)	Contact the Name Servers' Provider

 

 

 

Update the DNS in Account Manager

1. Go to the DNS settings in the Account Manager.
2. Add or replace the MX Records of the main domain with the following values:
    

   Sub Domain	Priority	Assign To Server
   (Leave it empty)	1	mx001.crazydomains.xion.oxcs.net
   (Leave it empty)	5	mx002.crazydomains.xion.oxcs.net



3. Add or replace the CNAME Record of the mail host with the following values:
    

   Sub Domain	Alias For
   mail	pop.premium.crazydomains.com



4. Wait for the changes to fully work or resolve.

 

 

 

Update the DNS in cPanel or Linux Hosting Manager

1. Go to the cPanel DNS editor.
2. Add or replace the MX Records of the main domain with the following values:
    

   Name	TTL	Type	Record
   (yourdomain)	14400	MX	Priority: 1 Destination: mx001.crazydomains.xion.oxcs.net
   (yourdomain)	14400	MX	Priority: 5 Destination: mx002.crazydomains.xion.oxcs.net



3. Add or replace the CNAME Record of the mail host with the following values:
    

   Name	TTL	Type	Record
   mail	14400	CNAME	pop.premium.crazydomains.com



4. Wait for the changes to fully work or resolve.

 

 

 

Update the DNS in Plesk or Windows Hosting Manager

1. Go to the Plesk DNS settings.
2. Add or replace the MX Records of the main domain with the following values:
    

   Record	Mail domain	TTL	Mail exchanger server	Priority
   MX	(Leave it empty)	(Leave it empty)	mx001.crazydomains.xion.oxcs.net	1
   MX	(Leave it empty)	(Leave it empty)	mx002.crazydomains.xion.oxcs.net	5



3. Add or replace the CNAME Record of the mail host with the following values:
    

   Record type	Domain name	TTL	Canonical name
   CNAME	(Leave it empty)	(Leave it empty)	pop.premium.crazydomains.com



4. Wait for the changes to fully work or resolve.

 

 

 

Update the DNS Through External DNS Provider

If your domain name is connected to external name servers (not ours), contact the provider and request them to update the DNS of your domain to the following DNS records:

 

MX RECORDS

Host	Record Type	Priority	Points to
(yourdomain)	MX	1	mx001.crazydomains.xion.oxcs.net
(yourdomain)	MX	5	mx002.crazydomains.xion.oxcs.net

 

CNAME RECORD

Host	Record Type	Alias for
mail.(yourdomain)	CNAME	pop.premium.crazydomains.com