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Knowledge Base

How To Configure Email Filters in cPanel

Email filters allow you to automatically sort incoming messages based on specific rules or conditions. These filters can be used to organise emails into folders, block unwanted messages, or apply actions to emails that match defined criteria. 

This article explains how to configure email filters in Hosting Manager, including creating, editing, and deleting filters, so you can manage incoming emails based on your preferred conditions and actions.

 

What is an Email Filter?

An email filter is a tool that automatically sorts incoming messages in your email account based on specific rules or conditions. It can also be set up to filter out, block, or discard unsolicited emails or spam.

 

Before You Begin

Access your cPanel and then proceed with the instructions below.

 

Configuring Your Email Filters

You can access, create, and modify filters through the Email Filters page in cPanel. Select an action below to expand and view its instructions.

Here's how to set up a new filter rule to automatically process incoming emails based on your chosen conditions:

  1. Go to the Email section and click Email Filters.
  2. In the Filters by Users table, click Manage Filters next to the email account you want to create filters for.
  3. Click Create a New Filter.
  4. On the Create a New Filter page, fill in the required fields.
     
    Field Description

    Filter Name

    Enter a name for your filter. Each filter name must be unique — do not reuse names from existing filters.

    Rules

    Set the conditions for your filter. Select a field, then enter the value, characters, or words to match against incoming emails. [Learn more about spam filter rules.]

    Actions Define what happens when an incoming email meets the conditions set in Rules.

     
  5. Click Create to save your filter.

Here’s how to modify an existing filter to update its conditions or actions:

  1. Go to the Email section and click Email Filters.
  2. In the Filters by Users table, click Manage Filters next to the email account whose filters you want to edit.
  3. Under Current Filters, select the filter you want to update and click Edit.
  4. Make your desired changes to the filter's name, rules, or actions.
  5. Click Save to apply your changes.

Here’s how to remove filters that are no longer needed:

  1. Go to the Email section and click Email Filters.
  2. In the Filters by Users table, click Manage Filters next to the email account whose filters you want to delete.
  3. Under Current Filters, select the filter you want to remove and click Delete.
  4. Click Delete Filter to confirm.

 

 

You’re All Set!

You’ve successfully configured your email filters. Your inbox will now automatically organise incoming messages, helping you reduce spam and keep important emails easy to find.

 

 

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