What Is Domain Expiry Protection
Product Overview
Domain Expiry Protection is a safety feature that ensures your domain does not accidentally expire due to situations such as an outdated payment card, billing failure, or simply forgetting to renew on time. It provides you with an extended grace period, so you can still renew your domain even after it expires, helping you avoid losing access to your website, email, or online identity.
This service is available only for domains with the following extensions: .com, .net, .org, .biz, .info, .au, .com.au, .nz, .co.nz, and .in.
How it works?
When a protected domain expires, we automatically renew it at the registry for one additional year. The domain will remain active for 15 days, after which it will be placed under a parked state. You may renew the domain at any point during this period, and once renewed, the parking will be removed. The domain’s expiry date will follow its original renewal cycle and will not gain an extra year beyond the automatic registry renewal.
Why Is Domain Expiry Protection Important?
Accidental domain expiry can lead to website downtime, email disruption, loss of branding, and the risk of someone else registering your domain. Domain Expiry Protection prevents this by immediately renewing your domain at the registry if your initial renewal attempt fails. With this feature active, you will have up to one year, plus any applicable grace periods, to complete the renewal yourself.
Frequently Asked Questions
Yes. You are still required to pay the renewal fee for your domain. Domain Expiry Protection is offered at a lower cost, such as AU$9.99 or the local equivalent, and serves purely as a safeguard against the unintended loss of your domain name, but it does not replace the standard renewal fee.
No. Expiry Protection is a one-time service and does not renew on its own unless you specifically enable auto-renewal for this add-on. Once it has been used, it moves into an archived state and will not renew together with the domain name. You may reactivate it at any time by purchasing the service again or by enabling auto-renewal for the add-on if you want it to renew automatically in the future.
If Domain Expiry Protection has been used and you still do not renew the domain, the domain will become suspended, which means that your website, email, and any connected services will stop functioning. However, the domain will not be deleted. You may reactivate it at any time within the next year by paying the full renewal fee.
How To Add Domain Expiry Protection
- Go to your Domain Manager.
- Find the domain that you want to manage. In the Domain Registration row, click MANAGE.
- Scroll down to the Your Domain Health Check section. Find Domain Expiry Protection and click ACTIVATE.
- You will be redirected to your cart.
- Click Checkout.
Please let us know if need further assistance, or if you have any questions. We'd love to help!