This article explains how to access and manage your DNS settings in the Account Manager, including which name servers must be used to connect your domain to the Account Manager DNS zone, and how to add, update, or delete DNS records.
Click the ADD RECORD button. A pop-up window will appear.
On the Choose Type dropdown, select A Record.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the IP address:
If the A Record is for the main domain, just leave the Sub Domain field empty.
If the A Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field.
See the sample use cases for A records below:
Use Case
Instructions
You need to add the IP address (1.2.3.4) to your main domain as A record.
Leave the Sub Domain field empty.
IMPORTANT. The empty Sub Domain field is equivalent to "@" in some other providers. Putting "@" in our interface will not work. So, just leave it empty.
You need to add the IP address (1.2.3.4) to the "www" version of your domain as A record.
Enter www in the Sub Domain field.
You need to add the IP address (1.2.3.4) to your subdomain blog.yourdomain.com as A Record.
Enter blog in the Sub Domain field.
On the IP Address field, enter the required IP address.
Click SAVE RECORD.
Wait for the new DNS record to work within 48 hours.
Adding a CNAME Record
To add a CNAME Record, follow these steps:
Click the ADD RECORD button. A pop-up window will appear.
On the Choose Type dropdown, select CNAME Record.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the CNAME value:
If the CNAME Record is for the main domain, just leave the Sub Domain field empty.
If the CNAME Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field.
See the sample use cases for CNAME records below:
Use Case
Instructions
You need to point the primary domain (yourdomain.com) to a CNAME (blog.cname.com).
Leave the Sub Domain field empty.
IMPORTANT. The empty Sub Domain field is equivalent to "@" in some other providers. Putting "@" in our interface will not work. So, just leave it empty.
You need to point (www.yourdomain.com) to CNAME (blog.cname.com).
Enter www in the Sub Domain field.
On the Hostname field, enter the required CNAME value.
Click SAVE RECORD.
Wait for the new DNS record to work within 48 hours.
Adding an MX Record
To add a new MX Record, follow these steps:
Click the ADD RECORD button. A pop-up window will appear.
On the Choose Type dropdown, select MX Record.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the MX value:
If the MX Record is for the main domain, just leave the Sub Domain field empty.
If the MX Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field
Select a Priority. The priority number depends on your email provider's requirements.
On the Hostname field, enter the MX value.
Click SAVE RECORD.
Wait for the new DNS record to work within 48 hours.
Adding a TXT Record
NOTE. Only available for Premium DNS.
Most of the time, the TXT record is used for domain verification, SPF, and DKIM.
To add a new TXT Record, follow these steps:
Click the ADD RECORD button. A pop-up window will appear.
On the Choose Type dropdown, select TXT Record.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the TXT value:
If the TXT Record is for the main domain, just leave the Sub Domain field empty.
If the TXT Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field
On the Content field, enter the TXT value.
Click SAVE RECORD.
Wait for the new DNS record to work within 48 hours.
Adding an SRV Record
NOTE. Only available for Premium DNS.
To add an SRV Record, follow these steps:
Click the ADD RECORD button. A pop-up window will appear.
On the Choose Type dropdown, select SRV Record.
On the Sub Domain field, the value depends on the service and protocol value required by your host. It's the combination of the service and protocol value with underscore prefix and separated by a dot. See the sample use case below:
Use Case
Instructions
Your hosting provider gives you the following service and protocol details for SRV.
Service: sipfederationtls
Protocol: tcp
Enter _sipfederationtls._tcp in the Sub Domain field.
IMPORTANT. The underscore (_) before the service and protocol value is required. Then they are separated with a dot (.) or full stop..
On the Priority field, enter the SRV priority number required by your host.
On the Weight field, enter the SRV weight required by your host.
On the Port field, enter the SRV port number provided by your host.
On the Hostname field, enter the SRV value or target value. This is the SRV canonical hostname provided by your host.
Click SAVE RECORD.
Wait for the new DNS record to work within 48 hours. .
Editing a DNS record
If you want to edit an existing DNS record, follow these steps:
Locate the DNS record that you want to edit.
Click the Edit button in the Action column.
Make the necessary changes.
Click SAVE RECORD.
Wait for the new changes to work within 48 hours.
Deleting a DNS record
To delete an existing DNS record, follow these steps:
Locate the DNS Record that you want to delete.
Click the Delete button in the Action column.
Review the details of the DNS record that you will be deleting.
Click YES, DELETE to confirm.
NOTE. Please note that the deleted DNS Record may continue to work within 48 hours due to DNS caching.