Cloud Backup Support Articles

When disk-level backups are mounted into volumes, you can access the volumes as though accessing physical disks.

Error handling options enable you to specify how the program handles the errors that might occur during backups.

File filters is a backup option that allows you to define which files/folders to skip during the backup process.

You can recover disks using bootable media. To know how to do it, follow this guide.

Use these steps to specify the proxy server settings before the Cloud Backup Agent is installed, or to change them later on.

An ESXi host configuration backup enables you to have a bare metal ESXi host recovery. This recovery is done using bootable media.

There are two methods you can use in deleting backups through the Cloud Backup Console. Simply follow the guides here.

You can recover computers or machines using bootable media. To know how to create one via Cloud Backup, follow this guide.

After downloading the Cloud Backup installation file, you can then install it in your device. Follow this guide on how to do it.

If replication is enabled, each backup created will be copied to a second location instantly after creation.

Backups of all the machines ever registered under a certain account are shown in the BACKUPS tab.

Secure Zone is a secure disk partition of the backed-up machine that stores backups of files and disks on the same machine.

In creating local backups, you can browse the contents of backups and extract files that you need by following this guide.

You can browse the cloud storage, view the contents of the backups, and download files that you need using Cloud Backup.

In Cloud Storage data backups, we recommend you encrypt all backups, especially for companies subject to regulatory compliance.

Universal Restore can be applied to Windows and Linux. Follow this guide to use the Universal Restore tool in Cloud Backup.

To use the pre-recovery and post-recovery commands in Cloud Backup, follow these two separate guides.

After buying Cloud Backup, you can download the Backup Agent via the Account Manager. Follow this guide on how to download it.

Access your Cloud Backup via the Account Manager and the Cloud Backup Agent you installed. Follow this guide on how to do it.

Once you’ve set up your backups in Cloud Backup, your files are safe and data can be recovered using this guide.

Once you’ve created your bootable media using Cloud Backup, you can now easily recover your files using this guide.

After creating a backup plan, you can edit the plan parameters, revoke or cancel the created plan, or delete it entirely.

You can recover virtual computers or machines via the Cloud Backup console. Follow this guide on how to do it.

In recovering an ESXi configuration, you need a Linux-based bootable media.

In creating a backup of your files/folders, you can also set the scheduling parameters through the Cloud Backup Console.