Getting Started With Titan Email
This guide will walk you through setting up your Titan Email account—from creating your first mailbox to sending and receiving emails successfully.
Follow the steps below to complete your setup.
On this page
- Before you begin
- Step 1: Create your first Titan Email account
- Step 2: Verify and activate your Titan Email account
- Step 3: Test your Titan email via Webmail
- Step 4: Set up Titan Email on your devices
- Step 5: Get your Titan email setup settings
- Common email issues
Before you begin
Open your welcome email from Crazy Domains and prepare the following information:
- Your hosting login details
- Your domain name
Once you have these ready, you are ready to create your first mailbox.
Step 1: Create your first Titan Email account
- Go to your Titan Email Manager.
- Follow the steps in this guide: Create a Titan Email Account
Step 2: Verify and activate your Titan Email account
To activate your Titan email account or user, make sure your domain is properly connected to your Titan email server.
- If you purchased your domain and email together, this is usually automatically configured
- If not, you’ll need to manually set up your MX and TXT records
Step 3: Test your Titan email via webmail
Now that you have created your first Titan Email account and you have verified your email settings, it’s time to test it.
- Follow this guide: Access Titan Email From Any Browser
- Log in using your new email and password
If you are able to login using the Titan Webmail, you’re right on track.
- As stated in the guide, make sure to send and receive a test email to confirm everything is working.
- If emails fail, it can be a DNS issue. Wait up to 48–72 hours for DNS changes to fully propagate before doing a test email.
Step 4: Set up Titan Email on your devices
You access your email in different ways:
Option A: Use the Titan mobile app
Download the official Titan mobile app available for:
Option B: Use third-party email clients
You can also access Titan Email using email clients such as Outlook, Gmail, Thunderbird, and others. Refer to the Email Setup Guide for step-by-step instructions.
Step 5: Get your Titan email setup settings
If you’re setting up your Titan email on desktop or mobile email client manually, use the following server settings:
Common email issues
If you’re unable to send or receive emails, check the following:
| Problem | Possible Solution |
|---|---|
|
Incorrect password |
Reset your password in the Titan Email Manager and update it in your email client |
|
SMTP authentication disabled |
Enable SMTP authentication and use the same login details as your incoming server |
| Incorrect port | Make sure you have the right Titan Email Server Settings. |
| DNS changes not yet propagated | Wait up to 24–48 hours for DNS changes to fully propagate worldwide. Verify your MX records to confirm they are correctly configured. |
| Domain not pointing to the hosting server | Check that your domain’s DNS records (MX, SPF, and related records) are correctly pointing to Titan’s mail servers. Update them if necessary in your DNS settings. |
| Mailbox quota exceeded | Delete unnecessary emails to free up space or upgrade your email storage plan if needed. |
For other email errors, refer to: What To Do if You Have Problems in Sending Mail
You’re all set!
You can now start using your Titan Email account.
If you run into issues during setup, our Support Team is here to help.
Before contacting support, make sure you have:
- Successfully logged in to Titan Webmail to isolate client-related issues
- Performed a test email and have performed basic troubleshooting steps
- Verified that your server settings match the recommended configuration
- Checked that your DNS records (MX, SPF, etc.) are correctly configured
- Waited up to 24–48 hours if DNS changes were recently made