Hosting Support Articles

Learn how to create a cPanel email account and manage your communications effectively. Get started today!

This article explains how to locate the IP address of your hosting account through cPanel.

This article explains how to back up or restore files in cPanel. It outlines the available options for creating backups and restoring file data within your hosting account.

This article explains how to manage files in cPanel. It outlines the available tools and actions you can use to upload, download, edit, move, and delete files within your hosting account.

Users attempting to change or manage PHP versions (e.g., via cPanel → MultiPHP Manager or Select PHP Version) see the following error: Cannot manage PHP versions when CageFS is disabled

This article explains how databases are used and managed in Linux-based hosting environments, including when manual database creation is required and how to perform basic database management tasks.

This article explains how to manage MySQL databases on Windows-based hosting. It outlines when manual database creation is required and provides instructions for creating databases, accessing them through phpMyAdmin, and performing import and export operations.

Some errors are very common among WordPress users. For your reference, here are five common errors and how to fix them.

You can log in to your Linux Server using SSH from your Linux or Mac OS using the terminal application. Here's how.

This article explains how to manage PHP settings in Windows-based hosting using Plesk. It covers how to update the PHP version assigned to your website and how to modify PHP configuration values through the PHP settings interface.

A user attempting to access a webpage receives the following error: Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

The TTL value helps control how long your DNS should be cached and when it should expire. Learn when and how to adjust it here.

PHPMailer is an application for scripting language PHP that enables the capability for securely sending email via a web server.

You can reset or change your WordPress password by requesting from WordPress or using phpMyAdmin. Here's how.

Website error - NET:ERR_CERT_DATE_INVALID

This article explains how domains are managed in Plesk, including what domains represent within the hosting environment, how they are used, how they differ from domain registration, and how to add a new domain to your hosting account.

Learn how you can connect your Crazy Domains website to your domain name.

General information regarding the HTTP 502 Bad Gateway status code.

General information regarding the HTTP 404 Not Found status code.

This article explains how to manage URL redirections in Plesk, including what redirections are, why they are used, and how to create and remove redirects for domains or specific URLs within your hosting account.

This article explains how to install WordPress on a Windows-based hosting plan using Plesk. It covers the steps required to deploy WordPress and access your website after installation.

This article explains how to activate your cPanel Email by setting up the correct MX and A records.

This article provides an overview of the key initial steps required to set up and start using your Windows hosting environment. It covers accessing your hosting control panel, creating a website, connecting a domain, and setting up email accounts in Plesk.

This article explains how to locate the IP address assigned to your hosting account in Plesk. It helps you identify the correct IP address for tasks such as domain configuration, DNS updates, or troubleshooting connectivity issues.

Organise and manage your files in Plesk File Manager using these easy steps.